Parkmore Hotel & Leisure Club, Sure Hotel Collection By BW, Stockton-on-Tees

My recent stay was quite disappointing due to several cleanliness and maintenance issues at the spa and hotel. The service staff were friendly and attentive, which was a plus. Unfortunately, the dining experience left much to be desired, as both the presentation and quality of food were lacking. The facilities, especially the pool and showers, were in poor condition, which overshadowed the positive aspects of my visit.

I had a wonderful stay at this hotel overall, with clean and comfortable rooms and an exceptionally friendly staff who went out of their way to accommodate us. The spa facilities were great too, making it a relaxing getaway. However, the dining experience fell short during breakfast, and there were minor maintenance issues that need addressing.

My recent stay at the hotel was quite a mix. The rooms were clean and comfortable, perfect for a short getaway, and the spa facilities were enjoyable. However, the dining experience was a letdown, and there were some service hiccups during my time there. Overall, the hotel has potential but needs some improvements to enhance the guest experience.

My recent stay at the hotel was marked by some positive interactions with staff, but left a lot to be desired overall. The room we received was lacking basic amenities and cleanliness, which made for a less than comforting experience. Dining left much to be desired too, especially given the chaotic setup. On the bright side, the friendliness of the staff did shine through during our stay.

My spa experience was incredibly disappointing despite some positives. The room was clean and spacious, and the dining for afternoon tea was lovely, but the spa facilities were far from what I expected—dirty and poorly maintained, which really spoiled the day. Unfortunately, the lack of attention to the spa area and the overall experience made it feel like an unfinished product.